Global retailers trust Infor to bring agility to their supply chains, labor, and inventory

Business owner using device digital tablet

Retail

When a retailer’s greatest asset is getting new ideas to consumers quickly, companies can’t afford to let technology slow them down. Instead, it must help address key industry issues. Here are some key challenges and goals that Infor helps its customers address every day.

Need for speed from concept to consumer

Full price selling periods are shrinking; product development and assortment creation must be faster.

Sourcing diversification

Risk diversification and shifting tariff policies require flexible approaches to sourcing products.

Fulfillment complexity

Next-day delivery and curbside pick-up require specialized types of labor and positioning inventory closer to the customer.

Margin compression

Design assortments and collections must maintain lifecycle margin despite price/promotion pressure and increasing costs to serve.

Talent resiliency

Constantly changing market conditions require an adaptable, always learning workforce.
Our lifeblood is the front line of the retail store. By providing our front-line workers with reporting at their fingertips, sales and customer service have improved. All our employees, including executives, look at the same numbers and make better decisions as a result. All of this value has definitely contributed to a positive ROI.”
 

DAVID CLOTHIER

VICE PRESIDENT OF FINANCE, TREASURER & CONTROLLER,

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customer success story Shoe Carnival

Customer success

With Infor Talent Science, Shoe Carnival replaced fewer employees and simplified back-office hiring processes by reducing turnover, improving training, and boosting internal promotions.

Learn more

Delivering value for customers across industries

eva
coles
spencers
iberian sports

Solutions for your most critical challenges

CloudSuite Retail is the leading suite of machine learning and scalable cloud-powered technologies to optimize a retailer’s inventory, labor, assortments, data, planning, and supply chain management.

retail dashboard

Reducing time from concept to customer

Cut weeks out of the product design and assortment building process

  • Collaborative product design
  • Curate collections guided by margin targets
  • Go to market shopping lists
  • Hyper localization of the assortment
  • Attribute level demand prediction
retail dashboard

Risk mitigation and cost management

Enable end-to-end digital processes on a single platform

  • Plan omni-channel demand and supply
  • Reduce capital tied up in sourcing
  • Improve control and tracking of suppliers
  • Proactive supply orchestration for compliance
  • Diversify sourcing with sustainable suppliers
retail industry

Solve fulfillment and resource management complexities

Gain omni-channel supply chain visibility for today's customer journeys

  • Move inventory to maximize lifecycle margin
  • Autonomous, interconnected network for visibility and collaboration
  • Position inventory for all customer journeys
  • Manage distribution center activities holistically
  • Embedded labor management and 3D visual analysis
retail screen

Exceed profit objectives

Managing profit when margin pressures are high

  • Machine learning uncovers what drives demand
  • Location- and segment-tailored assortments
  • Automated improvements to allocation and replenishment
  • Real-time visibility and transactional updates
  • Save up to 25% by moving corporate operations to the cloud
retail screen

Anticipate workforce demands and schedule

Ensure the workforce can flex to meet demand

  • Automate key labor management processes
  • Best coverage around seasonal needs
  • Analyze workforce data continuously
  • Comply with complex workforce regulations
  • Hire talent for behaviors and skills

Productivity by the numbers

3-5%
LABOR PRODUCTIVITY IMPROVEMENT
10X
RETURN ON INVESTMENT
3-5%
MARGIN INCREASE

BUILT FOR INDUSTRY

Infor Solutions for Retail

Demand Management

Powered by machine learning, Demand Management brings precision to every point of the retail and fashion supply chain with A.I. that can sense, predict, and fulfill demand based on real-time market data.Infused with the latest innovations in data science, this powerful demand planning platform provides a modern and sophisticated approach to demand forecasting, merchandise financial planning, lifecycle pricing, assortment planning, replenishment optimization, and more.

HIGHLIGHTS

  • Predictive and prescriptive analytics for retail and fashion logistics
  • End-to-end support for assortment, planning, pricing, supply chain, and custom processes
  • Seamless integration with Infor GT Nexus
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