The next generation of retail software is here

Infor is on a mission to deliver on the rising expectations of everyone who touches retail, with modern software solutions that give retailers the power to perpetually reinvent themselves, and the customer experience. We’ve worked with more than 1,700 customers in 67 countries to change the way retail runs in grocery, chain drugstores, fashion, luxury goods, restaurants, and hardlines—empowering our partners to monitor the entirety of their retail processes from concept to consumer.

  • Trusted

    Smart: Predictive analytics and machine learning for data-driven decision making

  • Powerful

    Powerful: Built in the cloud for simplicity, scalability, and lower total cost of ownership

  • Beautiful

    Beautiful: Modern UX for seamless shopping experiences across every touch point

We are retail


Delivering the next generation of retail software is no easy task, but Infor Retail is up for the challenge.


We’re reinventing retail: For your customers, your people, your business.

To compete in a marketplace that shifts with ever-changing customer demands, retailers need software systems that are agile, scalable, and mobile-friendly. By migrating their IT systems to the cloud, Infor Retail customers can lower their TCO, deploy upgrades in a flash, optimize infrastructure, and always stay ahead of the curve.

Learn more about IT Simplification ›

Don’t be left behind with outdated legacy systems that get more expensive and more difficult to upgrade over time. Fight digital disruption and improve your customer experience with modern software solutions that are built for today’s retail landscape—and tomorrow’s.

Learn more about Digital Transformation ›

Monitor and orchestrate your entire supply chain from sheep to shelf, with Infor’s own global trade network platform and the most comprehensive supply chain management system on the planet. See how simple SCM and WMS can be with one version of the truth at your fingertips.

Learn more about SCE ›

First came omni-channel, then came Converged Commerce. Imagine a shopper experience that offers personalized marketing, promotions, and shopping experiences for each and every customer—both online and in-store. With Converged Commerce from Infor Retail, it’s all possible.

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From big data and user-centered design to modern cloud technology, Infor Retail's best-of-breed toolkit is built for users, by users-and includes all this:

Infor's Converged Commerce solution takes the omni-channel retail experience one step further, with a data-rich commerce platform that's built from the ground up to engage shoppers, support cross-channel selling, and streamline operations. This natively mobile, enterprise-class information hub encompasses all the data, integration, and process orchestration you need to deliver true omni-channel customer experiences.

Learn more about Converged Commerce ›

With the Infor Customer Experience Suite, businesses can deliver personalized online experiences with tailored content, marketing messages, and offers that align with user activity and buying behavior to maximize sales. You'll gain the insight you need to create a personalized shopping experience, improve customer service, and build long-term loyalty.

Learn more about CX ›

To compete in today’s global marketplace, retailers must forecast with accuracy and be able to respond to supply chain disruptions with fast, data-driven decisions. Infor Retail Demand Management offers a comprehensive set of cloud-native, predictive, and machine-learning solutions that bring precision to demand forecasting, merchandise financial planning, lifecycle pricing, assortment planning, replenishment optimization, and more.

Learn more about Demand Management ›

You need to prevent unnecessary losses from the business. Mistakes can happen in processing invoices, disbursing payroll, issuing user access, and managing inventory. Infor's Risk and Compliance suite includes a powerful continuous control monitoring solution that helps you track user access implementation, provide better segregation of duties, and monitor transactions processed across multiple systems to ensure you are alerted to any unusual activity.

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Infor EAM is the most configurable enterprise-grade asset management solution on the market. It gives retailers the power to improve capital asset management in ways that increase reliability, enhance predictive maintenance, ensure regulatory compliance, reduce energy usage, and support sustainability initiatives. With its own suite of retail-specific functionality, it also gives you the flexibility to zero in on the specialized industry requirements that can turn your company's asset management into a competitive advantage.

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Take control of your retail enterprise and proactively address issues with modern retail financial software that provides real-time visibility into every aspect of your business. From core financial management to risk mitigation, Infor EFM has you covered.

Learn more about EFM ›

Seamlessly connect your existing software solutions with Infor Retail’s next generation technology using best-in-class Infor ION middleware. You don’t have to rip your entire ERP to get started—ION lets you modernize your retail enterprise one simple step at a time.

Learn more about ION ›

Infor Networked Order Management is a cloud-native distributed order management solution that powers omni-channel retail. Complex order orchestration, enterprise inventory visibility, networked supply chains, optimized fulfillment and replenishment, and efficient customer service capabilities enable retailers to profitably meet the commerce demands of today's always-on, everywhere consumer.

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Make smarter business decisions and optimize the product lifecycle with Infor PLM. Reduce time to market, materials usage, and downtime with one simple solution that’s built to keep up with the speed of retail.

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Store inventory accuracy takes on a whole new level of importance in an omni-channel world. The more accurate the store inventory, the better the store can serve today’s demanding shoppers—and the more insight the enterprise will have into how its stores are delivering on the promise of an omni-channel shopping experience.

Learn more about SIM ›

When retailers build a supply chain execution operation that works as a cohesive whole, they can focus on more strategic decisions instead of routine transactions. By combining Infor’s warehouse management system with supply chain management, you'll be able to better perform all of the routine tasks that determine your success as a business, and lead to operational excellence.

Learn more about SCE ›

When it comes to providing the best customer experience, both brick-and-mortar stores and online outlets need the right tools to maximize productivity. Infor Workforce Management is designed to automate your key WFM processes across regions and districts while anticipating workforce demandsso you can schedule the right coverage around regular or seasonal needs. You get the right staff in the right roles, while keeping a close eye on your operational budget.

Learn more about Workforce Management ›

Latest Infor Retail blog posts

From personalization to prediction

Steve White, VP of Commerce Strategy at SapientRazorfish, joined us on the podcast to explain how cutting-edge data science empowers retailers to personalize the customer experience at scale.

The post From personalization to prediction appeared first on Infor Retail.

Read more ›

Brand convergence is the new black

We got the dish on what's trending in the tech space at Rent the Runway, from Sr. Director of Engineering Hampton Catlin.

The post Brand convergence is the new black appeared first on Infor Retail.

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There’s no such thing as free shipping

Free shipping is never really free, is it? While customers love it, it can be extremely expensive for retailers—unless they have a networked supply chain.

The post There’s no such thing as free shipping appeared first on Infor Retail.

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Want to know more?

Infor Retail is revolutionizing the customer experience across every channel with smart, modern software in the cloud. Reach out to learn more.

Contact us ›