Retail

The next generation of retail software is here

Infor is on a mission to deliver on the rising expectations of everyone who touches retail, with modern software solutions that give retailers the power to perpetually reinvent themselves, and the customer experience. We’ve worked with more than 2,500 customers in 67 countries to change the way retail runs in grocery, chain drugstores, fashion, luxury goods, restaurants, and hardlines—empowering our partners to monitor the entirety of their retail processes from concept to consumer.

  • Trusted

    Smart: Predictive analytics and machine learning for data-driven decision making

  • Powerful

    Powerful: Built in the cloud for simplicity, scalability, and lower total cost of ownership

  • Beautiful

    Beautiful: Modern UX for seamless shopping experiences across every touch point

We are retail

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Delivering the next generation of retail software is no easy task, but Infor Retail is up for the challenge.

Product suites

We’re reinventing retail: For your customers, your people, your business.

Infor's Converged Commerce solution takes the omni-channel retail experience one step further, with a data-rich commerce platform that's built from the ground up to engage shoppers, support cross-channel selling, and streamline operations. This natively mobile, enterprise-class information hub encompasses all the data, integration, and process orchestration you need to deliver true omni-channel customer experiences.

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To compete in today’s global marketplace, retailers need the ability to accurately forecast and respond to supply chain disruptions with fast, data-driven decisions. Infor Retail Demand Management offers a comprehensive set of cloud-native, predictive, and machine-learning solutions that bring precision to demand forecasting, merchandise financial planning, assortment planning, replenishment optimization, and more.

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Today’s consumers have an unprecedented set of options when it comes to how they acquire goods. In the world of always-on commerce, agility plays a critical role in meeting demand. Infor offers an unequaled portfolio of networked supply chain solutions, from Warehouse Management and Transportation, to Distributed Order Management and Inventory Visibility, all of which accelerate fulfillment and enhance customer satisfaction.

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Meeting customer expectations requires an organization’s assets and talent to be available, reliable, and efficient. Operating at these high levels requires technology that is modern, connected, and smart. Infor Enterprise Applications offer cloud-native solutions that include retail-specific functionality, workflows, analytics, and collaboration across all business units.

Strategies

The foundation of Infor Retail’s strategy is our deep commitment to industry specialization. Powered by the cloud, Infor's Retail and Fashion suites incorporate the network, analytics, and A.I. capabilities to make connections across the enterprise and beyond, providing the visibility, insights, and information companies need to perform and serve customers better in the omni-channel retail market.

To compete in a marketplace that shifts with ever-changing customer demands, retailers need software systems that are agile, scalable, and mobile-friendly. By migrating IT systems to the cloud, Infor Retail customers can lower their TCO, deploy upgrades in a flash, optimize infrastructure, and stay ahead of the curve.

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Customers don’t live in silos and neither should data. Systems, companies, and customers need their data to be visible and accessible on the commerce network. Networked data combined with advanced technologies like machine learning, IoT, and AI can drive new, valuable insights throughout the customer experience.

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Don’t be left behind with outdated legacy systems that get more expensive and more difficult to upgrade over time. Fight digital disruption and improve your customer experience with modern software solutions that are built for today’s retail landscape—and tomorrow’s.

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Imagine a shopping experience that offers personalized marketing, promotions, and shopping experiences for each and every customer—both online and in-store. Connect this experience to a personal supply chain and Infor’s Retail customers can serve the “Everywhere Consumer.”

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Product components

Merchandising and Demand Planning

To compete in today’s global marketplace, retailers need to forecast and respond to supply chain disruptions with fast, data-driven decisions. Infor Retail Demand Management offers a comprehensive set of cloud-native, predictive, and machine learning solutions that bring precision to demand forecasting, merchandise financial planning, assortment planning, replenishment optimization, and more.

Learn more ›

Retail Intelligence and Analytics

Networked BI is the breakthrough approach to analytics that connects every part of your organization via a shared analytical fabric that every person can easily access and extend. It eliminates analytical silos once and for all, empowering everyone with self-service BI capabilities that help you leverage the collective intelligence of your organization.

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Financials and Supply Management

Take control of your retail enterprise and proactively address issues with modern retail financial software that provides real-time visibility into every aspect of your business. From core financial management to risk mitigation, Infor FSM has you covered.

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Dynamic Enterprise Performance Management

Infor d/EPM offers modern intelligent business and financial performance management capabilities, so you can drive your overall business performance with more agility. Combine Infor d/EPM and Infor Risk & Compliance to get extensive tool sets that work together to provide holistic views of data and user access across multiple business environments, so you can help promote consistent compliance with all applicable regulations and requirements.

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Human Capital Management

To provide the best customer experience, both brick-and-mortar stores and online outlets need to maximize staff productivity. Infor's HCM solutions can help you optimize staffing, streamline your hiring process, increase sales per associate, reduce turnover, deliver career-spanning development programs, and improve employee satisfaction by aligning personal attributes with the role best suited to them.

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Workforce Management

Infor Workforce Management is designed to automate your key WFM processes across regions and districts while anticipating workforce demands so you can schedule the right coverage around regular or seasonal needs. You get the right staff in the right roles, while keeping a close eye on your operational budget.

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Enterprise Resource Planning

Seamlessly manage the entire production process—from design to multichannel distribution—with Infor ERP. The solution provides all the tools you need to develop and move products to the end consumer faster than your competition, giving you an edge in your evolving industry. Infor ERP contains industry-specific functionality out of the box and is available for fashion, food & beverage, and distribution.

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Product Lifecycle Management

Make smarter business decisions and optimize the product lifecycle with Infor PLM. Reduce time to market, materials usage, and downtime with one simple solution that’s built to keep up with the speed of retail.

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Point of Sale and Mobile Point of Sale

Infor Point of Sale is a unified customer engagement and selling platform, deployed as cash register or mobile point of sale. The solution is a next-generation system that includes a fully featured point of sale, assisted selling, and omni-channel ordering capabilities. It’s built for the cloud, natively mobile, and supports offline capabilities.

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Supply Chain Management

Infor Supply Chain Management provides unparalleled visibility and collaborative capabilities across your entire network of trading partners—from planning, to execution, to procurement, to finance. The comprehensive set of solutions supports end-to-end supply chain management, no matter where you begin.

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Networked Order Management

Infor Networked Order Management is a cloud-native distributed order management solution that powers omni-channel retail. Complex order orchestration, enterprise inventory visibility, networked supply chains, optimized fulfillment and replenishment, and efficient customer service capabilities enable retailers to profitably meet the commerce demands of today's always-on, everywhere consumer.

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Warehouse Management

To improve responsiveness and boost efficiency, retailers need unprecedented visibility into inventory, orders, labor, and assets. Infor Warehouse Management lets you manage DC activities holistically to drive operational success. The solution is highly configurable and designed to address today’s growing demands for warehouse automation, value-added services, e-commerce fulfillment, and seasonal labor.

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Enterprise Asset Management

Infor EAM is the most configurable enterprise-grade asset management solution on the market, and helps retailers boost reliability, enhance predictive maintenance, ensure regulatory compliance, reduce energy usage, and support sustainability initiatives. With its own suite of retail-specific functionality, it provides all the tools to turn your asset management into a competitive advantage.

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Customer Experience

With the Infor Customer Experience Suite, businesses can deliver personalized online experiences with tailored content, marketing messages, and offers that align with user behavior to maximize sales. You'll gain the insight you need to create a personalized shopping experience, improve customer service, and build long-term loyalty.

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Hook & Loop Digital Engagement

By combining a top-down business approach with a bottom-up experience approach, Hook & Loop Digital adds customer, employee, and operational value. By leveraging disparate products and services, as well as existing technologies, H&L Digital creates, builds, and manages enterprise-level digital ecosystems to help you innovate on an enterprise scale, creating a long-term competitive advantage that builds demand and engenders loyalty.

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Infor OS (Social, AI, IoT, Tech Stack)

Infor OS is your operating service for the future, designed to serve as the foundation for your own digital transformation in whatever form it may take. Its focus is to go beyond enabling business by actively driving it—putting the user at the center of every experience, and providing a unifying foundation for your entire ecosystem. The result is a connected, intelligent network that automates, predicts, and informs your stakeholders in everything they do.

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Latest Infor Retail blog posts

Top 3 reasons to attend Inforum 2018

Don't miss out on Inforum 2018 in Washington, DC – the ultimate customer event.

The post Top 3 reasons to attend Inforum 2018 appeared first on Infor Retail.

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Stranger than fiction

Conversational commerce is the new imperative for omni-channel retailers, and AI is leading the way.

The post Stranger than fiction appeared first on Infor Retail.

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It takes a village

In this episode, Tomer Tagrin of Yotpo joins us to discuss how he's taking legacy brands into the digital age with user-generated content.

The post It takes a village appeared first on Infor Retail.

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Your success is our mission

Infor builds complete industry suites and deploys software that puts the user experience first, leverages data science, and integrates easily with your existing systems. Find out why more than 90,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.