Integrate your operations across gaming and lodging to build a more seamless, more efficient guest and staff experience.
Hospitality software to serve great player and guest experiences
Robust hospitality software for hotels and casinos must support a seamless experience between casino floor activities and player perks and comps.
Infor hospitality software helps casinos create smooth journeys between gaming experiences, lodging, rewards, and other essentials to help build relationships and competitive momentum.
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Creating seamless experiences that are player and guest focused
Cultivate return visits and profitable, long-term relationships with top players and guests.
Connect gaming system player profiles and property management CRM for a continuous experience between casino floor and other property activities and offerings
Use advanced guest profile- and player-tracking capabilities for personalized services and perks
Offer a professional, hassle-free, UI experience for guests by putting them in control from end to end during their stay via their own mobile devices
Craft upsell opportunities aligned to profiles and histories and incentivize loyalty
Reduce social contact for guests—contactless and paperless check in and check out, add-ons, room services, maintenance requests, and more
Infor Hospitality has been a partner to our organization for a long time and expanding our technology partnership with them gives us a more streamlined approach and flexibility. Infor’s cloud infrastructure, network services and industry-specific application design will give us more reliability, security, and scalability.
Infor Hospitality Management Solution (HMS) is an advanced, cloud-based hospitality property management system (PMS). The solution enables casinos and hotels to personalize the guest experience, and to connect and seamlessly integrate with leading gaming software. Its mobile-friendly functionality empowers staff to deliver superior services and helps foster long-lasting relationships with top players via integrated CRM capabilities. Infor HMS is natively built and deployed in the cloud, helping casino and gaming organizations to create a robust and scalable hospitality technology platform.
Infor EzRMS is an intelligent and science-based hospitality revenue management solution that helps gaming and casino organizations to track all aspects of their business. This solution is powered by precise machine learning algorithms and automated demand forecasts for a range of revenue streams. The solution recommends timely selling strategies, stay controls, open/close room categories, overbooking levels, and more. Infor EzRMS augments and empowers revenue management expertise, helping casino and hotel organizations to realize revenue potential and to build momentum for future growth.
Infor Sales & Catering Solution (SCS) enables casinos and hotels to facilitate and manage events and to maximize returns with clarity, precision and timeliness. From the initial booking process to the final invoice, Infor SCS is a flexible and adaptable hub to keep track of essential event details in a focused and user-friendly environment throughout the lifecycle of each event. Infor SCS provides gaming and casino businesses a process-driven and highly customizable platform designed to increase visibility, simplify processes, and help optimize returns.
Infor Table Reservation System (TRS) enables streamlined reservations for amenities booking and schedules for entertainment assets such as restaurant tables, fitness machines, pool, leisure amenities, and more. The solution helps hotel and casino organizations to more efficiently manage amenities and assets using advanced reservations and visually-based floor management functionality to account for all kinds of guest traffic from advanced bookings, to walk-ins, overstays, and no-shows.
Hospitality Financials and Supply Chain Management
Infor Financials & Supply Management is an integrated finance and supply management software suite that couples modern financial functionality with tools to track supplies and streamline order processes. End-to-end, fully integrated capabilities are designed specifically to integrate with a range of commercial contexts, including casino gaming and hospitality.
Infor understands the complexities of today’s hospitality and casino gaming industry. We’re dedicated to support industry leaders in their efforts to create superior guest experiences, to empower staff, and gain competitive insights to inform strategy, now and in the future. In addition to hotel PMS, hospitality revenue management, and other essential software, Infor also helps hotels and casino organizations in a wide range of ways to support success beyond these core industry solutions, including:
