Public Sector

Each day poses new challenges for public sector organizations that are only exacerbated by outdated processes and platforms. Infor CloudSuite Public Sector delivers modern, innovative, industry solutions to enrich organizations and ensure greater efficiency and productivity in the name of constituent satisfaction. Infor CloudSuite Public Sector serves as the backbone of customers’ modernization efforts to improve responsiveness to local, national, and global governmental challenges. With its latest enhancements, Infor CloudSuite Public Sector packages the latest technology into one central platform, providing an easier, high-impact path to better, faster constituent service.  

Major countries navigating increasing populations, major demographic shifts, and ever-changing humanitarian crises must be able to quickly respond to new developments. By centralizing innovative services that enable greater agility in one platform, Infor CloudSuite Public Sector has helped customers manage over 240 projects simultaneously with increased operational efficiencies throughout.

KEY INDUSTRY ENHANCEMENTS

ADP compliance integration: Introducing new standard third-party API-based integration for ADP Compliance Services. Compliance integration eliminates complex custom file-based interfaces built using IPA and other tools that must be supported by GPS.

Shift Billboard Analytics: Updates to HCM provide supervisors, managers and leaders out of the box data insights to understand how the Shift Billboard is leveraged to fill open shifts within their organization.

Today’s labor shortage threatens not just daily workflows, but citizen engagement and community development as well. Infor CloudSuite Public Sector helps customers nurture existing talent and grow their workforce to keep pace with the demands of ever-evolving communities. Infor CloudSuite Public Sector ensures that the right talent is doing the right work by providing data-driven insights on workflow, automating repetitive tasks, and delivering out-of-the-box insights that can help build a resilient workforce. 

When the public sector struggles to acquire and retain strong talent, our communities suffer. With precise planning and automation features, Infor CloudSuite Public Sector helps leaders support emerging talent and prioritize the work that matters most.

KEY INDUSTRY ENHANCEMENTS

Blockchain career credential verification: Reduce the time to hire and the effort and costs that organizations spend with traditional background verification processes by leveraging the blockchain-based Velocity Career Wallet. Leveraging new Human Capital (HCM) technology around career credentials and personal information verification by reducing labor costs incurred with traditional (phone/e-mail/fax). Candidates control which verifiable credentials they share. Trusted, private, and secure exchange of credentials.

Infor Human Resources is a leading-edge, end-to-end, talent-focused solution that helps organizations strategically align people initiatives and talent capabilities to organizational goals and missions, effectively meeting the growing needs of citizens and employees.

HIGHLIGHTS

• Get all the human capital management functionality you need in one complete solution, with broad capabilities from a single cloud HR vendor
• Utilize a consumer-grade, personalized, role-based user interface with prebuilt, interoperable components across your HR organization
• Use relevant and timely data, based on behavior science and analytics, to engage employees and help them reach their greatest potential
• Recruit, hire, and retain top talent in hard-to-fill positions utilizing talent science
• Effectively manage top talent through employee planning, engagement, and development
• Apply modern HR cloud technology to gain complete employee visibility
• Boost employee performance, improve workforce effectiveness, and maintain control over your organization’s talent strategy and HCM technology with a flexible, secure, and cost-effective cloud infrastructure

RELATED PRODUCTS

• Talent Management
• Global HR
• Talent Science®
• Learning Management System (LMS)
• Workforce Management
• Infor OS

Infor Financials & Supply Management is an integrated finance and supply management software solution suite that couples modern financial functionality with tools to track supplies and streamline order processes. End-to-end, fully integrated capabilities are designed specifically for today’s users.

HIGHLIGHTS

• Record-to-report solution streamlines and simplifies financial processes for state and local government with last-mile functionality and productivity tools such as mobile applications and integration to Microsoft Office
• Redesigned general ledger with unlimited financial calendars, ledgers and basis reporting, and dimension strings
• Limit financial risk with full visibility into indirect spend
• Requisition-to-check designed for state and local government to provide robust functionality around complex strategic sourcing and contract administration with collaboration at its core
• Improve efficiency with self-service functionality by users and vendors
• Improve control over prices paid to vendors, enforce contract compliance, and reduce costs resulting from manual paper-based processes
• Embedded analytics to provide deep insight into the finances of the organization

Infor’s public sector software manages all permitting and enforcement activities, utility billing, asset management, and customer service with contactless tools.

Highlights

• Manage all user-defined licenses for businesses and individuals as well as test, issue, renew, and collect fees easily
• Handle all aspects of any regulatory processes, including applications, reviews, hearings, inspections, and fees
• Process payments, send notices and invoices to customers, and manage rates, delinquencies, and licenses electronically
• Utilize contactless capabilities for requesting information, filing complaints, paying bills, and submitting applications
• A fully electronic process to order, schedule, plan reviews, and report on inspections with end-to-end GIS enablement

Infor provides fast, comprehensive, public safety solutions that enable first responder organizations to manage all aspects of employee, citizen, and back-office needs. Computer-aided dispatch (CAD) is a critical tool for enabling fast response times to emergencies. Infor EnRoute unites back-office systems with CAD and records management systems. First responders can leverage a unified view of their operations to improve response time and patient care through data exchange between EMS and hospitals.

Highlights

• Speedy dispatch times with a fully mobile interface
• Customized care with pertinent information obtained during the episode of care
• Agile platform that leverages financial, project, labor, supply chain, and revenue analytics
• Improved planning, reporting, security, and compliance